Terms of Service

Effective date: February 2026

Acceptance of Terms

By accessing or using llmexpert.io ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms apply to all users, including visitors, customers, and contributors.

Description of Service

llmexpert.io provides an AI-powered chat widget that website owners can embed on their sites. The widget answers visitor questions using content you provide, such as documentation, FAQs, and product pages. We provide tools to manage content collections, customize the widget appearance, and review conversation analytics.

User Accounts

To access certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to terminate accounts at our discretion.

Acceptable Use

You agree not to use the Service for any purpose that is unlawful or prohibited by these Terms. Specifically, you agree not to:

  • Use the Service to generate or distribute illegal, harmful, or offensive content
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure
  • Engage in any activity that interferes with or disrupts the Service
  • Use automated scripts to access the Service without our prior written consent
  • Violate any applicable laws or regulations

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of llmexpert.io. You retain ownership of all content you upload or provide to the Service ("Your Content"). By uploading content, you grant us a limited license to use it solely for the purpose of providing the Service to you.

Payment Terms

Paid plans are billed on a monthly or annual subscription basis. All fees are non-refundable except as required by law. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. We reserve the right to change our pricing with reasonable notice to subscribers.

Limitation of Liability

To the maximum extent permitted by applicable law, llmexpert.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the twelve months preceding the claim.

Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including for violations of these Terms. Upon termination, your right to use the Service will immediately cease.

Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the appropriate courts.

Contact Us

If you have questions about these Terms, please contact us at legal@llmexpert.io.